Returns & Exchanges

We hope you love your Weavvork piece as much as we loved creating it. If your purchase is not the right fit, our team is here to help with clear next steps.

Please contact us within 30 days of delivery to request a return authorization.

To start a return, email us at hello@weavvork.com with your order number, the item you would like to return and the reason for your request.

Design Details

Many Weavvork pieces are crafted from natural materials and finished by hand. Variations in color, tone, texture, weave and finish are expected and are part of the character of handcrafted furniture.

These natural variations are not considered defects.

Please review the product description, dimensions and care details on each product page before placing your order.

Return Eligibility

To be eligible for a return, items must be:

Unused
In original condition
Free from damage, stains or signs of wear
Returned with original packaging where possible
Approved through a return authorization from our Customer Care team

Please do not send any item back without contacting us first. Returns sent without authorization may not be accepted.

Items Not Eligible for Return

The following items are not eligible for return:

Clearance or final sale items
Gift cards
Custom or made-to-order items
Items that have been used, altered or damaged after delivery
Items damaged due to improper care, storage or outdoor exposure
Items returned without authorization
Items without suitable packaging for safe return shipping

Custom or made-to-order items are final sale and are not eligible for return or cancellation once production has started.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery at hello@weavvork.com.

Please include:

Your order number
Clear photos of the item
Clear photos of the packaging
A description of the issue

Our team will review your request and assist with the next steps.

Return Shipping Fees

Return shipping fees may apply and are the responsibility of the customer unless the item arrives damaged, defective or incorrect.

Return shipping costs will be confirmed during the return authorization process. If applicable, return shipping fees may be deducted from your refund.

Orders that are refused at delivery or canceled after shipment may also be subject to return shipping fees.

Refunds

Approved refunds will be issued to the original payment method after the returned item has been received and inspected.

Please allow 2–3 weeks for return processing after the item arrives at our facility. The final timing of your refund may depend on your bank or payment provider.

Original shipping and handling charges are non-refundable.

Exchanges

If you would like to exchange an item, please contact us at hello@weavvork.com. Exchanges are subject to product availability and return eligibility.

In some cases, we may recommend placing a new order and returning the original item separately.

Packaging Responsibility

Customers are responsible for returning items in safe and protective packaging. We recommend keeping the original packaging until you are sure the piece is right for your home.

Items damaged during return transit due to insufficient packaging may not be eligible for a full refund.