Shipping policy

Weavvork Shipping Policy

Weavvork is committed to delivering every piece — from outdoor lounge furniture to pet furniture — safely, on time, and in the condition you expect.

1. Order Processing Time

  • Orders are processed within [2–3] business days of purchase (Monday–Friday, excluding holidays).
  • Made-to-order and custom items require an additional [X] weeks for production before shipping — this will be noted on the product page.
  • You'll receive a confirmation email once your order ships, along with tracking information.

2. Shipping Methods

Weavvork ships via two methods depending on item size and weight:

Standard Parcel Delivery

For smaller items (pet beds, cushions, accessories, decor):

  • Shipped via FedEx/UPS
  • Estimated delivery: [5–10] business days after processing
  • Flat-rate shipping of $[XX], or free shipping on orders over $[XXX]

Freight / White Glove Delivery

For larger outdoor furniture (sofas, dining sets, sectionals):

  • Shipped via freight carrier
  • Estimated delivery: [2–4] weeks after processing, depending on your location
  • Our carrier will contact you 1–2 days before delivery to schedule a delivery window
  • White Glove Delivery (optional, $[XX]) includes bringing the item into your room of choice, unpacking, and removal of all packaging materials
  • Standard Threshold/Curbside Delivery is included at no extra charge — item is delivered to your driveway or entryway; unpacking and placement are the customer's responsibility

3. Shipping Areas

  • We currently ship to the contiguous United States.
  • Shipping to Alaska, Hawaii, and U.S. Territories may incur additional fees — please contact us at hello@weavvork.com for a quote before ordering.
  • We do not ship to P.O. Boxes or APO/FPO addresses for freight items.
  • International shipping is not currently available.

4. Delivery & Inspection

  • A responsible adult (18+) must be available to receive freight deliveries and sign for the shipment.
  • Please inspect all items upon delivery. If you notice visible damage to the packaging or product, note it on the delivery receipt and contact us within 48 hours at hello@weavvork.com with photos.
  • We are not able to accommodate delivery-time requests for freight shipments, as routes are scheduled geographically.

5. Delays & Circumstances Beyond Our Control

Weavvork is not responsible for delays caused by weather, carrier disruptions, customs, or other events outside our control. We will do our best to keep you updated if your order is affected.

6. Order Tracking

  • Once your order ships, you'll receive a tracking link by email.
  • For freight orders, tracking updates may take longer to populate — our team will follow up directly if a scheduling call is needed.

7. Questions About Your Shipment

Our team is happy to help with delivery scheduling, shipping quotes, or tracking questions.

📧 hello@weavvork.com

This policy applies to orders placed on weavvork.com. Weavvork reserves the right to update this policy at any time; changes will be reflected on this page.